Contact Us
Thank you for shopping with Standby Tees! Whether you have a question about an order, need product information, or require assistance, we're happy to help.
Customer SupportEmail: help@standbytees.com
Business Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern Time
Response Time
We typically respond to all inquiries within 1 business day.
Need Help With Your Order?
To help us assist you as quickly as possible, please include:
- Your order number
- The name used when placing the order
- A brief description of your question or concern
If your order arrived damaged, defective, or incorrect, please include clear photos of the item and packaging so we can resolve the issue promptly.
Returns & Order Issues
We want you to shop with confidence.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. We'll review the issue and provide a replacement or refund.
Because each item is custom-made when ordered, we cannot accept returns or exchanges for:
- Incorrect size selected
- Color selection
- Change of mind
Please review our size charts and product information carefully before placing your order.
Why Shop With Standby Tees?
- ✔ Secure checkout
- ✔ Free U.S. shipping
- ✔ Made-to-order quality apparel
- ✔ Friendly customer support
- ✔ Fast response times
- ✔ Satisfaction-focused service
Thank you for supporting our small business. We truly appreciate your trust and look forward to serving you!
Standby Tees is proudly based in Cuyahoga Falls, Ohio.